SMS Campaign Privacy Policy
Effective Date: July 11, 2026
At Flip Factory Zone, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you opt in to receive SMS messages from us, we may collect:
* Your name (if provided)
* Your mobile phone number
* Your communication preferences
* Information related to your interactions with our messages
How We Use Your Information
We use your information to:
* Send promotional offers and discounts
* Provide event updates and reminders
* Share important account or booking notifications
* Respond to customer service requests
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances, except as required by law or to support the delivery of the messaging service.
Message Frequency
Message frequency may vary depending on your interactions with Flip Factory Zone, promotions, and events.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and service plan.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive SMS marketing messages from us unless you opt in again.
Help
For assistance, reply HELP to any message or contact our customer service team.
Your Consent
By providing your mobile phone number and opting in, you consent to receive recurring automated and non-automated text messages from Flip Factory Zone in accordance with this Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our SMS program, please contact us:
Flip Factory Zone
Phone: (803) 973-3838
Email: managementsc@flipfactoryzone.da-shawn.com5
Flip Factory Zone uses SMS messaging to communicate with customers who have opted in to receive text messages. Customers may opt in through our website, online booking system, waiver form, membership registration, birthday party reservations, in-store sign-up forms, or by providing consent during the booking process.
After opting in, customers may receive text messages related to:
Birthday party booking confirmations and reminders
Event and group reservation confirmations
Membership updates and account notifications
Appointment and reservation reminders
Promotional offers, seasonal specials, and exclusive discounts
Park announcements, holiday hours, and special events
Customer service responses regarding existing inquiries or bookings
Message frequency varies based on customer activity and promotions. Message and data rates may apply. Customers can reply STOP at any time to unsubscribe or HELP for assistance.